Simple And Complex Reflective Listening Statements
- Read the article, “The Helpful Responses Questionnaire: A Procedure for Measuring Therapeutic Empathy.” Consider the relationship between accurate empathy and reflective listening. Also, pay particular attention to how responses to the Helpful Responses Questionnaire are rated.
- Review the remaining Learning Resources on reflective listening. Think about the differences between simple and complex reflections.
- Read the statements in Table 1 of the article, “The Helpful Responses Questionnaire: A Procedure for Measuring Therapeutic Empathy.” Consider how you might accurately reflect what the service user is saying each statement to be helpful.
- Read the statements in the Reflection Worksheet. Think about how you would use simple and complex reflections to respond to each statement.
- Write a 1- to 2-sentence reflection to each statement in Table 1 of the article, “The Helpful Responses Questionnaire: A Procedure for Measuring Therapeutic Empathy.” Your response should represent the next thing you might say if you wanted to be helpful.
- Write one simple reflection and one complex reflection in response to the statements in the Reflection Worksheet.
MILLER, W. R.; HEDRICK, K. E.; ORLOFSKY, D. R. The Helpful Responses Questionnaire: A Procedure for Measuring Therapeutic Empathy. Journal of Clinical Psychology, [s. l.], v. 47, n. 3, p. 444–448, 1991. DOI 10.1002/1097-4679(199105)47:3<444::AID-JCLP2270470320>3.0.CO;2-U. Disponível em: https://search-ebscohost-com.ezp.waldenulibrary.org/login.aspx?direct=true&db=a9h&AN=11993170&site=eds-live&scope=site. Acesso em: 29 jun. 2021.
For each of the statements below, write a simple reflection and a complex reflection.
1. I drank too much wine at the party. So what? I was celebrating my new job.
Aren’t I allowed to celebrate? My husband is making a bigger deal of this than is
2. I have been trying for 6 months to find a job but have not received one response.
It’s hopeless. I will never find a job.
3. My son is totally out of control. He stays out all hours of the night. I know he is
doing drugs. I can’t control him.
4. I know my anger issues cost me my job. I just can’t help it. I get angry, and I see
5. It’s not that I am against taking medicine. I know I need it for my heart. I just
forget. I go about my day, and the next thing you know it’s the end of the day,
and I forgot to take it again.
6. I know it is wrong for my boyfriend to hit me. But he says he loves me, and he
promises that he will never do it again.